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Screenshot of Type Pilot Type Pilot 2.8.4
Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use...
Price: USD $29.95;   License: Shareware (Free to Try)   File Size: 597 KB;
Platform: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP , Windows 7

Software - Key - Service - Support - Shortcut - Customer - Technical - Tech - Techsupport
Screenshot of SystemReport SystemReport 1.00
SystemReport Utility generates custom system information report, saves it as a text file and sends it via default e-mailer as an attachment. At present info could be gathered in the following sections (each contains from 2 to 20 subsections): System, Multimedia, Display, DirectX, Input, Network, Communication, Port, Dist Drive, Disk Controller, Printer, USB, DLLs, Registry keys, Folders, Scan keys, Custom DLLs. The 5 later could contain...
Price: USD $29.95, EUR 29.95;   License: Shareware (Free to Try)   File Size: 126 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003

Remote - Support - Sysinfo - Systeminfo - Betatesting - Betatest - Bugreport - Systeminformation - Techsupport - Technicalsupport
No Screenshot OidView Pro MIB Browser 4.0
OidView is a MIB Browser and Expert System for SNMP Agent analysis and administration. Supports SNMPv1, SNMPv2c, and SNMPv3. Tools include MIB Browser, MIB Compiler, SNMP Trap Receiver, OID Poller/Graph Utility, SNMP PDU Trace, Interface (IGRID) tool, Entity-MIB Mapper, and CISCO CLASS-BASED-QOS-MIB (Quality of Service) Browser. Take advantage of online precompiled MIB library. Thousands of MIBs from hundreds of vendors can automatically be...

Price: USD $299.99;   License: Shareware (Free to Try)   File Size: 16568 KB;
Platform: Windows 2000, Windows, Windows XP, Windows 2003

Network - Monitor - Software - Analysis - Internet - Snmp - Sniffer - Simulator - Trap - Engineer
Screenshot of DriverTools DriverTools 1.0.2.5
In a nutshell, DriverTools automatically updates your device drivers so that you don't have to do it.DriverTools identifies your PC's brand, operating system, and version. Then it does the same thing for your printer, CD drive - basically everything that has a driver. It scans to see if any hardware connected to your PC needs a new driver. It finds one of our safe, tested drivers and installs it on your computer, while backing up the old...

Price: USD $29.98;   License: Shareware (Free to Try)   File Size: 1022 KB;
Platform: Windows XP, Windows, Windows 2000, Windows 98 , WinVista,WinVista x64,Win7 x32,Win7 x64,WinOther,WinServer

No Screenshot RemoteZilla 2.3.6
RemoteZilla is a one-time purchase that lets your support staff remote assist a PC anywhere on the internet, from another PC anywhere on the internet through firewalls in less than 5 seconds with no configuration. Work smarter, provide full remote support help desk services, transfer files, chat, re-boot & auto-reconnect and control a remote system in real-time without pre-installing program on the remote computer even in "Safe...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 3553 KB;
Platform: Windows

Net - Remote - Vnc - Connect - Internet - Desktop - Control - Access - Administration - Ra
No Screenshot Macally iShock/iShock II 1.0.4
Recent Mac OS X 10.3.8 release caused conflicts with Macally iShock OS X driver. The first symptom is that system.log file grows quickly in size due to ongoing generation of error log related to iShockXDriver, it will fill up the whole hard drive space if not stopped in time. The second symptom is CPU usage by iShockXDriver process can reach as high as 90% for single processor, or up to 120% for dual processor, therefore the system gets very...

Price: USD $0.00;   License: Freeware   File Size: 842 KB;
Platform: Mac

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